One of the biggest problems a massage therapist faces is staying busy.
You work hard to get through school and training then pass your
license and certification exams. Then what do you do? Many new
therapists think that they will simply find a place to start
massaging and magically have all kinds of friends and family
come for massages. I'm sorry but in most cases this never
happens. The truth is that most people prefer to find someone
they are not directly related to or deal with on a regular
social basis to be their therapist. You will find that total
strangers are your best source of new clients. Some friends and
family can be helpful when recommending your services, but don't
count on them being your main source of income. So how do you
stay busy? There are many different ideas about how to market
your services. I have tried many of them throughout the years
and finally have found what works best for me. I don't spend
hundreds or thousands on radio ads, television or billboards. I
have found that those can quickly run you into bankruptcy when
you are earning $40.00 an hour for massage and paying hundreds
for one of those types of advertisements. With almost every type
of advertisement you have to reach hundreds of people to get a
single response. That is why I feel they just aren't
economically sound ways to advertise for new clients.
Stop and
figure out how many hours of massage you would have to give in
order to pay for any type of advertising before investing your
hard earned money into it. Many of these advertisers stop in my
clinic to make me an "on the spot offer" to make me rich with a
way to get a ton of new clients. If you simply ask them for a
few referrals that you can call and ask how well it worked for
them, you will seldom get any or more often get the excuse that
they don't give out that information. It is a great idea to
check with other therapists about any type of advertising before
making a large investment. What I have found that works for me
to keep new clients coming in is to simply talk to people
everywhere you go about massage, hand out business cards
everywhere you go, Talk about Your training, a recent class you
took, how you helped someone relieve a specific condition, offer
seminars to speak to groups about massage, join a local
networking group of businessmen that share referrals with each
other. I don't have a huge advertising budget and even if I did
I don't think it would make very much difference. The things
that I have found work the best for me is to have a good sign in
front of your business. If you don't have a huge sign try a more
inexpensive sign and add some balloons around it or lights to
help get it some attention. Add small signs out front of your
business along the road, a banner or a sandwich type sign if
possible. Sometimes building up many smaller sings over time
with your budget can be more effective than one huge sign.
I ask
my clients for email addresses and physical addresses with
permission to send them newsletters and special offers. Email is
a very inexpensive way to keep in contact. I used to send out
newsletters by regular mail to hundreds of clients all at once.
This is expensive if you have very many clients and if you work
alone. You may end up getting tons of calls for appointments all
at once that you can't handle. This is good but you may lose
people or anger them if you can't get them in right away. I now
send out about 20-30 letters per week starting with all of the
clients in my A and B files then the following week jump to my C
and D files and send 20-30 of those and so on. This keeps those
letters going to people that have seen me within the past year
and I know they are going to people who are actually interested
in what I have to offer. I can also handle the responses in a
timely manner by having the time open to get them in for the
appointment that I was trying to get in the first place. In your
newsletters ask for referrals to friends and family of theirs.
Be sure to thank your clients for the business they have given
you in the past. These are your bread and butter so be sure to
treat them well. A good decal on the back window of your vehicle
is also a very good way to advertise inexpensively. Their are
some really good ones available on ebay. npsigns is a nice ebay
store to get them at. I recently read an article about newspaper
advertising and found that you MUST have something creative and
new to offer in your specials. Either a new or different service
or a new or diffirent type of special offer.
When I first
started in waterloo I did some research on the internet and
found that offering packages of 3 massages for a discounted
price would help keep people coming for repeat visits. No one in
my area was offering that at all. I advertised it in my
newsletters and in the newspaper and got a huge response. Now 3
years later it isn't as effective because many of the other
therapists locally have started doing the same type of
advertisement. Now people read the paper and just see "another
on of those massage ads." It gets old when everyone is doing it.
So come up with new ideas, give something away as a gift. Change
it up and keep things interesting. Websites are also very
effective if they are done correctly. I recently started using
google adwords for advertising my website pages. You can set a
budget as little as .50 cents a day and create an add that has
specific keywords that have to be searched for it to appear on
google. You can select how much you are willing to pay per click
for the ad when someone finds and clicks on it. This really
helps focus and maximize the power of your website and pages. I
build websites and webmember pages for therapists and
chiropractors quite often. for as little as $60.00 a year you
can have a page made for your services. Then take and advertise
it locally on google. Around the holidays I get many calls from
people who found me on the internet that want to buy gift
certificates for someone they know in Waterloo Iowa. I get them
from people live in Florida or Germany that want to buy a
massage for someone they know in Waterloo Iowa. I specialize in
helping therapists set this type of advertising up on the
internet, so please let me know if I can be of assistance to
you. I hope this information has been helpful to you. It takes
work to keep a steady flow of appointments coming in. Never
slack off and think that people will just keep coming back on
their won. You have to keep doing these things and work at it in
order to stay busy.
Sincerely, Dwayne Crandall, LMT
Dwayne Crandall, LMT researched and wrote this article on the
subject: Keeping a Steady Flow of Massage Appointments (
http://www.massagevillage.com/ ). Please place an active link to
this Massage
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